Etiya Customer Relationship Management

Product Name
Etiya Customer Relationship Management

Provides a 360-degree customer view to all sales channels and an omni-channel customer experience enriched with predictions and recommendations that are driven by learning-based algorithms. Customer metrics are defined dynamically to provide business-oriented customer insights. Features:

* Customer Account Management
* Lead Management
* Campaign Management
* Complaint Management
* Workforce Management
* Partner Relationship Management

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