Product Name
OpsCenter Intelligence
Description
Aggregates and analyzes disparate dashboard data to understand the health and performance of business in real time. Executives and business unit leaders gain insight into how initiatives and day-to-day activities in one department impact other departments, as well as the performance of the business as a whole. Reduces manual data aggregation and analysis. Provides a 360° view of the customer and the opportunity to control KPIs and allows users to focus on operations from a customer and service centric perspective. Monitors customers’ quality of service and provides near-real-time insight into service performance. Spans across network and IT domains.
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