Product Name
NTF Investigator
Description
Cloud-based artificial-intelligence driven solution that provides a complete system for identification and resolution of complex problems in handsets. It is a solution for customer care representatives and offsite technicians to troubleshoot, resolve mobile device issues and deflect any potential return of No Trouble Found devices. The solutions determines causality or particular issues, both known and unknown. An Artificial Intelligence (AI) Engine determines causality through contextual inferences and pattern recognition in collected data.
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