Product Name
Cisco Crosswork Situation Manager
Description
OverviewCisco Crosswork Situation Manager uses patented artificial intelligence technology to automatically reduce alert volume, gain proactive insights into the health of the technology stack and collaborate quickly to resolve any incident that might arise.
IT and network operations teams are challenged with monitoring the amount of noise produced by modern network infrastructures, and the introduction of specialized tools to support these efforts and use cases has made it difficult to identify issues, understand the implications and then resolve them in a timely fashion. Previous filter- and rules-based approaches cannot keep up with the increasing rate of change throughout the network. To keep pace, operators are adopting new approaches, with more agile methodologies involving more roles in IT and network operation activities.
Within Cisco Crosswork Network Automation, the Cisco Crosswork Situation Manager is designed to assist IT and network operations teams to quickly understand the availability and performance of their systems. Using patented algorithmic and machine-learning technologies, Cisco Crosswork Situation Manager helps identify performance-affecting incidents in real time, while simultaneously enabling smart workflows across technological and organizational boundaries to resolve the issues.
Cisco Crosswork Situation Manager enables automatic reduction in alert volumes by up to 99 percent and proactively detects problems through smart correlation of alerts (situations). Once an issue has been identified, the Cisco Crosswork Situation Manager streamlines collaboration and automates workflows across teams and tools using built-in features, such as the situation room. Cisco Crosswork Situation Manager is constantly learning, capturing knowledge gained from an operator’s experience, and then automatically storing and sharing it for future reuse through features, such as probable root cause analysis and algorithmic knowledge.
The result is a drastic reduction in the overall number of incidents affecting production systems and in the time to detect and resolve incidents that do occur (MTTD and MTTR), improving quality of service (QoS) and reducing the overall cost of addressing downtimes and outages.
Data Sheet Read the Cisco Crosswork Situation Manager Data Sheet to learn how it uses patented artificial intelligence technology to automatically reduce alert volume, gain proactive insights into the health of technology stacks and collaborate to resolve incidents.
Video In fewer than 3 minutes, you can learn how Cisco Crosswork Situation Manager uses machine learning and collaboration to improve issue resolution.
Quick FactsLearn how Cisco Crosswork Network Automation delivers an operations transformation framework to address the business challenges that service providers face as they seek to transform their operations and business model.
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