Product Name
CommSoft iCommVergence
Description
iCommVergence provides effective billing for telecommunications services. The automated solution helps to send bills out on time, as well as conduct all billing functions from a single system. Capabilities include: * Implement table-driven functionality for extended flexibility * Deliver a superior CSR experience * Foster a converged multi-service environment * Develop a rules-driven engine for flexibility * Handle all billing, customer care, rating, trouble management, payment and POS functions * Integrate web-service driven technology to third parties * Improve overall workflow processes
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