iCommVergence provides effective billing for telecommunications services. The automated solution helps to send bills out on time, as well as conduct all billing functions from a single system.
* Implement table-driven functionality for extended flexibility
* Deliver a superior CSR experience
* Foster a converged multi-service environment
* Develop a rules-driven engine for flexibility
* Handle all billing, customer care, rating, trouble management, payment and POS functions
* Integrate web-service driven technology to third parties
* Improve overall workflow processes