Virtualized Unified Communications Platform
ShoreTel Unified Communications Platform applications, including call control, collaboration, mobility and system administration, can be installed on industry-standard x86 servers located in a data center or on-premises. These applications are virtualized enhancements of the core software. The company's distributed architecture allows for mix-and-match implementation that is managed via a single web-based interface. Customers that already have solid-state appliances can add new services via virtualization, and the integrity of the single-image administration will be maintained.
Customers can choose to deploy our UC Platform software virtually, but backup the solution with physical switches. Customers that already have invested in data center virtualization but wish to maintain local PSTN connectivity for remote offices can deploy a mixed system: virtualized at headquarters with voice switches in the field.